GGI Support Page

 Help Topics

Getting Started: Learn how to join the GGI movement, create an account, or donate.

 Quick Navigation

Use the search links below to find answers fast, or browse by category:

• Campus Access Explore our inclusive campus layout, color-coded zones, parking info, and mobility support features.
• Tech Support Troubleshooting login issues, registration problems, and event platform guidance.
• Inclusive Design Discover how GGI prioritizes accessibility — and share feedback to help us grow.
• Community Engagement Interested in volunteering, collaborating, or hosting an event? We’ve got you.

 Frequently Asked Questions – GGI Support Center

 General Questions

• What is GGI, and what does it stand for? GGI stands for Giving Gaming Initiative, a nonprofit organization that merges gaming, philanthropy, and inclusive community-building to create a lasting impact.
• How can I get involved with GGI’s mission? Whether you’re a gamer, donor, volunteer, or creator,– you can join GGI by attending events, donating, partnering with us, or exploring membership. You become a GGI Leader by clicking this link, Committee Leader Application, or Head to the Membership Application page to start!
• Where is GGI’s campus located, and how do I get there? GGI is currently acquiring a dedicated space to bring our innovative Georgia community experience to life — stay tuned for exciting updates as we finalize the location and share our campus address!”  
• What are GGI’s operating hours? Campus: Mon–Fri, 9am–6pm | Support Line: 9am–5pm EST (Digital spaces like forums and chat may be active after hours depending on community schedules).

 Technical Support

 General Questions

• I’m having trouble logging into my account — what should I do? Start by resetting your password via the login screen. Still stuck? Reach out through live chat or email us at givinggaminginitiative@gmail.com
• How do I register for a GGI event or workshop? Visit the Events section and select the program you’re interested in. Registration links are easy to spot, and we’ll walk you through it step-by-step.
• Can I reset my password or update my profile information? Yes! Just contact us via email at givinggaminginitiative@gmail.com or call at (470) 840 – 9121and we’ll help you with that, No Problem!

Donations & Sponsorship

  General Questions

• How can I make a donation to GGI? Online donations can be made securely through our Donate page. We also accept recurring gifts and sponsorships for events and programs.
• Is my donation tax-deductible? Absolutely. GGI is a registered nonprofit organization — we’ll email you a receipt for tax purposes automatically.
• Can I sponsor a specific program or initiative? Yes! From campus zones to accessibility upgrades, you can direct your support toward what matters most to you.
• How are donations used to support the community?
• GGI allocates funds toward program development, accessibility improvements, community outreach, and campus maintenance. A full breakdown is available on our Impact page.

Accessibility & Inclusion

  General Questions

• What accessibility features are available on campus? Our space includes wheelchair-accessible entrances, tactile signage, quiet rooms, and designated pathways with visual guides. Every visitor matters.
• Is the website compatible with screen readers? Yes. Our site follows WCAG guidelines and is regularly tested for compatibility with leading assistive technologies.
• How can I request additional accommodations?
• Use our Accessibility Request Form or contact us directly at givinggaminginitiative@gmail.com. We’re committed to making each experience welcoming.
• How does GGI ensure inclusive design in its programs?
• We co-create programs with feedback from community members, prioritize equity in representation, and ensure all materials are accessible and inclusive.

 Community & Events

 General Questions

• How do I volunteer or join a GGI team? Visit the Volunteer page to see current opportunities, or message us about your skills and passions. We love welcoming new talent!
• Can I host an event or gaming tournament at GGI? Yes — pitch your idea on the Comments & Suggestions form. We support collaborations that align with our values of fun, inclusion, and social impact.
• What types of community programs are available? From mentorship sessions to creativity labs and gaming-for-good tournaments, there’s something for everyone.
• How do I stay updated on upcoming events? Subscribe to our newsletter, follow us on social, or check the Event Calendar regularly!

 Membership & Services

General Questions

• What are the benefits of becoming a GGI member? Members receive early access to events, exclusive content, networking opportunities, and the joy of helping grow a vibrant, inclusive community.
• How do I renew or cancel my membership? Log into your dashboard and visit the Membership tab. You can renew, upgrade, or cancel with one click.
• Are there age restrictions for certain programs?
• Some programs may be age-specific (e.g., teen mentorship), but most events are intergenerational and inclusive. Details are listed in each event description.

Feedback & Support

  General Questions

• How can I submit feedback or report an issue? Use the Suggestions area on our Comments & Suggestions page — we welcome ideas, concerns, and compliments alike.
• Who do I contact for personalized assistance? Reach out via email (givinggaminginitiative@gmail.com), phone (470) 840-9121, or live chat. We’re here to guide you every step of the way.
• Can I suggest new features or programs? Yes, yes, yes! GGI is built by the community, for the community. Use the Feedback form or join an open brainstorm session to share your ideas.